Why Behaviour Matters More Than Metrics in Signage

Metrics are commonly used to assess effectiveness. Playback logs and system metrics provide useful insight.



In real environments, human response shapes outcomes. Content can be playing, still be ignored.



Observing real-world behaviour clarifies why others underperform. Digital signage works best when it aligns with how people behave.



Why system metrics do not tell the full story


Metrics show uptime and playback. It confirms technical health.



What metrics cannot measure whether behaviour changes. A screen can play content continuously without influencing awareness.



Measuring performance in isolation creates blind spots. It requires context.



Human response to digital displays


Most people do not stop to study screens. Screens are glanced at.



Proximity affects noticeability. Screens placed along natural pathways are more likely to be noticed.



Because work or movement continues, content must be concise. Clarity improves recall.



Placement and context as behavioural factors


Placement is one of the strongest behavioural factors. A clear message placed off-path be ignored.



Setting influences behaviour. Information designed for shared spaces require redesign.



Observing movement patterns reduces wasted effort.



Why repetition matters more than novelty


Repeated exposure builds recognition. Digital signage benefits from repetition.



Novelty may attract initial attention. However, consistency proves more effective.



Behaviour favours recognition over surprise. Effective signage balances change and stability.



Aligning digital signage with real behaviour


Effective digital signage planning starts with behaviour. How they process information supports clarity.



When placement matches movement, communication improves without effort.



It separates effective signage from ignored screens. Not just for systems.

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